Englewood, Colorado
Not resolved
1 comment

placed an order. never received it contacted customer service said they couldnt do anything.

contacted seller they never replied. poor customer service something should have been done. money down the drain. my daughters first homecoming event and the dress i paid for i never received.

will never order from here again. its just like stealing money. then they say that they cant get in contact with the seller and i should try to. obviously that didnt work.

im so disappointed.

im a single mother i dont have money to just give away. its sad and pathetic for a company to operate like this

Reason of review: Problem with delivery.

Dhgate Cons: Customer service, Seller did not help me, No product after payment.

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Dhgate2014
#985987

Hi there!

We do understand how upsetting this must be since you have not received your order, rest assured that we will be here to help you. But first, can you please just provide us the Order Number (PO#)?

That way, we can pull up the order details on our end.

Once we have your PO#, we will continue in helping you with this issue. If you have any other concerns, please feel free to message us back.

Riane

DHgate

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