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1.0

I have not received a single item that I have ordered I have ordered two winter coats and I got nothing but the runaround I knew right away after I didn't receive it and checking tracking and everything else I knew right away that they these merchants don't have any merchandise whatsoever they just stole the pictures off the internet and are taking people's money so once again I sit here waiting for a quote that's never going to come how can somebody possibly change the tracking number four times man this is a scam from this merchant I've seen it all over the internet they keep changing the tracking number in order to change the delivery date therefore they never have to refund me I want my money back immediately from this merchant I am fed up with this site I will never shop here again and I'm still left with no winter coat and the Canadian winter is right around the corner so thank you very much DHgates for giving me nothing about a headache and a run around at customer service I want my money back and you know what I didn't even ask for my money back on the first coat I explicitly stated I want him to resend the coat nope they didn't do that and all of a sudden I get a refund I didn't want to refund I want a damn winter coat you guys are horrible

User's recommendation: Do not shop here!!!!

Monetary Loss: $70.

Preferred solution: Deliver product or service ordered.

DHgate Cons: Never received item, Horrific customer service.

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#2072236

Hello Yvette D Ois, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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