DHgate - Never got my item
New Reviewer
1 comment
My sneakers was ship here where I post a picture
Monetary Loss: $58.
Preferred solution: Full refund.
DHgate Cons: Delivery time.
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Please avoid publishing any personal information and promotional content
Hi Carmela, We opened a dispute for your order to request for a refund. The seller is already notified regarding your complaint.
If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click โMy Dhgateโ link found at the upper right side of the home page 3.Click โMy Ordersโ 4.Find the order under โDispute Ordersโ tab 5.Once you find the order, click โView Dispute Detailโ or โPending Sellerโs Agreementโ link 6.Please click โEscalate Disputeโ button or โRequest DHgate Mediationโ to proceed.