New Reviewer
1 comment

My sneakers was ship here where I post a picture

Monetary Loss: $58.

Preferred solution: Full refund.

DHgate Cons: Delivery time.

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Nadya Qgj

Hi Carmela, We opened a dispute for your order to request for a refund. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click โ€œMy Dhgateโ€ link found at the upper right side of the home page 3.Click โ€œMy Ordersโ€ 4.Find the order under โ€œDispute Ordersโ€ tab 5.Once you find the order, click โ€œView Dispute Detailโ€ or โ€œPending Sellerโ€™s Agreementโ€ link 6.Please click โ€œEscalate Disputeโ€ button or โ€œRequest DHgate Mediationโ€ to proceed.

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