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I ordered custom engraved pens and on the order page where payment is submitted there is a "notes to seller" where I put what I wanted engraved on the pens. I recieved a box of pens, no engraving.

I contacted the seller, and he said there was no engraving request and pretty much accused me of trying to cheat Dhgate. Why would I order a box of pens that I could simply get at a local store? The point of the order was the customized engraving.

Dhgate told me they were going to issue me half credit of the purchase amount, which is ridiculous. I will be uninstalling the application and taking my business elsewhere.

Product or Service Mentioned: Pen.

Reason of review: Not as described/ advertised.

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