River Forest, Illinois
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I had to buy a pair of shoes for my hip hop dance team, and when I received them not only were they a men's 10 (as opposed to a women's 7) they looked tacky and they fell apart. I waited on hold for 27 minutes just for them to answer and hang up on me, than another 17 for them to answer a say they "created a ticket." I have yet to be reached about this issue and the customer service website is "not loading." Super unhappy about this site, and my experience here. Best bed, avoid completely.

Product or Service Mentioned: Nike Sneakers.

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Full refund.

Dhgate Cons: Every single thing about this.

  • Waste of money
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Dhgate2014
#1143901

We understand the importance in getting a resolution on this issue. We will help you on that.

Please give us the order number (PO#) so that we can check the order details here.

Sil

DHgate