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My package has not moved since 12/21. Whats is going on ? Order was placed on 12/9

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $48.

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#1808866

Hi Javius, We opened a dispute for your order since the tracking information is not updated. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

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