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1.0

I ordered a pocketbook from you guys and I tracked it and it said that it was out for delivery when I looked it up it was in California I don't live in California I live in Baltimore Maryland can someone get back with me ASAP please

Preferred solution: Full refund.

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#1871805

Hi Jaelle, We checked your order is already in dispute. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

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