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4.3

Sure, there are some less than legit sellers but you get that everywhere. The difference is that if you have an issue with a seller, DHGate will actually help you (and help in a timely manner).

I've made many purchases, some have arrived quicker then expected and others not at all. But in the cases where the mail was lost or if the seller uploaded a bad tracking number, DHGate resolved it for me and I got my money back. In regards to the actual products, I mostly buy makeup from this site. Sure, they are fake/knockoff products but I've still been impressed with the quality from most of the sellers.

There were a few that sent products that couldn't be used at all but in those cases either the seller or DHGate agreed to the refund and all was well. When you shop on a site like this its really hit and miss. If you get a sh**ty product, let DHGate know and it will be resolved and try again with a different seller. I've actually had more good purchases then not.

And I've dealt with sellers who are more honest then you would ever believe. I totally love this company and will definitely order again.

Reason of review: Everything I stated in my review.

DHgate Pros: Low prices.

Location: Calgary, Alberta

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Nadya Qgj

Hi kayleighjade,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/ ย 

Regards,

Sil

Customer Service Center DHgate.com

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