New Reviewer
2 comments

Dominican cashier used my credit card information fraudulently!!! After I used my card to purchase items from the establishment.

User's recommendation: Get fraud protection. Never trust anyone with ur information!

Monetary Loss: $336.

Preferred solution: Full refund.

DHgate Pros: You are fake.

DHgate Cons: Poor problem resolution.

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#2010272

Hello Andrea, We understand that you are concerned about your card being used in our site without your permission. Please contact your bank so that the bank's Fraud Department will investigate on this and put a hold on the payment and we suggest, you cancel the card and let your bank issued a new one. Thank you.

#2010152

Dear Andrea, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

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