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I have tried to contact this company many times but received no reply. Impossible to contact "CHAT" (they say it's available 24 hours/day), "PHONE" or "CUSTOMER SERVICE"
User's recommendation: Don't make purchases on this site. You will not get your product or your money returned.
Product or Service Mentioned: Dhgate Customer Care.
Monetary Loss: $39.
Preferred solution: Deliver product or service ordered.
DHgate Pros: Horrid sham.
DHgate Cons: No easy way to get in touch with company, You do not really want to know.