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I heard a lot about dhgate and it was my first order. i ordered 2 products from dhgate and i received 1/2 of them within a week and i was do happy and i started looking for stuff i always wanted to have and started adding it to my wishlist and was about to order 2 more products but i thought of waiting first for the 2/2 i.e my second item on my first order and it was almost past 11-12 days as i was so excited to receive i use to check my tracking every other day and on the day of 14 nov i checked my tracking and it was still showing in transit so i thought of checking next day so status was still same but after that day when i checked it showed as delivered and i tried finding the product every where around my house and even in the post office but on success.
i then wanted for 1 more day but still not received the product. i then contacted the shipping company then said we don't know contact the seller i contacted seller and raised a dispute. I have my money stuck now and the seller is not even ready to give my replacement product.
iIt is such a disappointment and harassment and now i am left with nothing but regret on why i ordered from dhgate. My order number is: 326692****
User's recommendation: dont buy from them they have terrible customer service.
Monetary Loss: $37.
Preferred solution: Full refund.
DHgate Cons: Bad delivery, All.