Not resolved
1 comment

DHGATE ALLOWS THERE ADVERTISERS TO MISLEAD CUSTOMERS WITH PICTURES OF ITEMS AND WHEN YOU GET THE ITEM IT IS NOTHING LIKE WHAT YOU ORDERED AND THEY HAVE YOU PAY EXTRA FOR CUSTOMER SATISFACTION AND SAY THEY WILL RESOLVE A DISPUTE AND THEY DO NOTHING TO RESOLVE IT THEY BASICALLY TELL YOU TO WORK OUT SOMETHING WITH THE SELLER BUT IF THE SELLER IS NOT PENALIZED FOR MISLEADING THE CUSTOMER AND THEY CONTINUE TO ADVERTISE THE SAME ITEMS ALTHOUGH THEY KNOW THAT THE PICTURES ARE NOT ACCURATE EVEN AFTER YOU PROVIDED EVIDENCE WITH PICTURES OF WHAT YOU RECEIVED THEY SHOULD SHUT THIS WHOLE OPERATION DOWN I WILL NEVER BUY OR REFER ANYONE TO THIS SITE NEVER EVER, LOOK AT WHAT THEY ADVERTISED AND WHAT THEY SENT

Review about: Dress.

Reason of review: Bad quality.

Monetary Loss: $349.

Preferred solution: Full refund.

I didn't like: Blatant misrepresentations, Quality.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1290064

Hi there!

Please send us your order number. That way, we can check on it and give you the correct resolution to your concern.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

You May Also Like

Dhgate - Bad quality trainers Dhgate "Messy glue. Big glue lumps on insoles making them unwearable. Stitching missing. Different colour thread in weave. Black dots. Got told by seller i should of bought dearer ones! Instead..." Read more I love DHgate! Quality products for a fraction of the cost Dhgate "If you're frugal and patient, this is the way to go. I got 3/4 of my orders within 2 weeks. Super happy with everything I received and will absolutely be..." Read more Dhgate - Fraud Dhgate "I placed 2 orders for shoes in July 2017. I was given the option to pay with Western Union. I sent Dhgate 132.00 for shoes and neither seller ever received..." Read more Dhgate - Great products, great prices and great service! Dhgate "Recently made an order for 6 custom sport jerseys. The seller was very polite and helpful throughout the entire process, before, during and after order. Order arrived a bit later..." Read more Experian - The free deep email web scan does not work Experian "Experian is currently promoting a deep web scan for your email and it sounds like a scam because I have submitted a second email and each time at the end..." Read more Airbnb - Air BNB sucks Airbnb "I booked a place in Miami that listed free breakfast, beer, oceanview, and 3 bedroom. When I arrived there was a half empty case of eggs, milk, cookies, etc. There..." Read more Ruvilla - Poor quality, Customer service not reasonable. Ruvilla "One purchase, never will again. Bought a pair of hiking boots and found the sole to be separating. I contacted and told them the case, this was found after wearing..." Read more Hired Dex Media to build a web site. Dex Media "After 1 1/2 years Dex Media still has not completed my web site and they have been fully paid. I have about fifty emails stating their problems in completing my..." Read more