If I could give this seller ZERO stars I would.In fact I would give them negative stars if I could.
Ordered a balance scooter, was promised it would be delivered by the 7 Sept. Received notice that the item had shipped and would be delivered by the 7 Sept. Tried to use tracking number. It was fake.
Filed a dispute. Waited 3-4 days, received another inaccurate tracking number. Was told I would receive a refund if I did not receive a valid tracking number by 17 Sept. I did not.
DH Gate told me to refuse package, to get refund, which I did when it arrived on 28 Sept (21 days after it was promised). I watched the mailman hit customer refused on the package and somehow DealCity managed to produce a fake tracking number. DH Gate refuses to refund my money (my bank said they will reverse the charge).
I think both DH Gate and DealCity are a scam.DO NOT PURCHASE ANYTHING FROM EITHER!!!
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Refund issues
- Shipping time
- Fraudulent business practices
- Being stolen from and lied too
- Reason of review:
- Poor customer service
- Product or service
- Self Balancing Scooter
- Review category
- Gadgets and Accessories
Author wants to be contacted by the company. Learn more ›
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