Dhgate - Keep up the good work

Just again had a question. Sometimes without the correct information it is difficult to answer, that is of course not the fault of DHGate. But the service is good, always friendly. I am happy with the good service.

Even if they have the idea they can't tell you the answer, they still take the time to take a look at the product. After she did this, I was directed to the seller. I was already thinking that would happen, but still I prefer to ask first here. She even offered me to show me how to contact the seller, but I already knew how to.

As I said, good service, and keep up the good work.


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Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Additional Fees
Product or Service Quality
Privacy and Data Security
Turnaround Time
Discounts and Special Offers
Billing Practices
Advertised vs Delivered

  • What I liked
    • Good online help
    • Kind service
  • What I disliked
      No items

Reason of review:
Good customer service
Product or service
Dhgate Online Order
Review category
Auctions and Internet Stores
review #921434 by

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Sep 20 #1216034

Hi jomodana!
Thank you for your positive review! We are looking forward in doing more business with you!
Please mark your review as resolved and send us a screenshot of this review with your login email at customer-support@dhgate.com so we can give you a $5USD coupon as a token of appreciation.
We are looking forward on your email!
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

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