Jesi, Marche
1 comment
Not resolved

Just again had a question. Sometimes without the correct information it is difficult to answer, that is of course not the fault of DHGate. But the service is good, always friendly. I am happy with the good service.

Related: Given the brush-off by seller; no help from Dhgate

Even if they have the idea they can't tell you the answer, they still take the time to take a look at the product. After she did this, I was directed to the seller. I was already thinking that would happen, but still I prefer to ask first here. She even offered me to show me how to contact the seller, but I already knew how to.

As I said, good service, and keep up the good work.

John

Review about: Dhgate Online Order.

I liked: Good online help, Kind service.

Review #921434 is a subjective opinion of a user.

4.9
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Price Affordability
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
Warranty
Product or Service Quality
Website
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PRODUCT OR SERVICE Dhgate Customer Care
Reason of Review / Monetary Loss Good customer service / Not specified
Preferred solution Not specified

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Dhgate2014
#1216034

Hi jomodana!

Thank you for your positive review! We are looking forward in doing more business with you!

Please mark your review as resolved and send us a screenshot of this review with your login email at customer-support@dhgate.com so we can give you a $5USD coupon as a token of appreciation.

We are looking forward on your email!

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1

Or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

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