Jesi, Marche
1 comment
Not resolved

Just again had a question. Sometimes without the correct information it is difficult to answer, that is of course not the fault of DHGate. But the service is good, always friendly. I am happy with the good service.

Even if they have the idea they can't tell you the answer, they still take the time to take a look at the product. After she did this, I was directed to the seller. I was already thinking that would happen, but still I prefer to ask first here. She even offered me to show me how to contact the seller, but I already knew how to.

As I said, good service, and keep up the good work.

John

Review about: Dhgate Online Order.

I liked: Good online help, Kind service.

Review #921434 is a subjective opinion of a user.

4.9
Exchange, Refund and Cancellation Policy
Warranty
Delivery Service
Additional Fees
Turnaround Time
Privacy and Data Security
Website
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
Customer service
Product or Service Quality
Advertised vs Delivered
Price Affordability
PRODUCT OR SERVICE Dhgate Customer Care
Reason of Review / Monetary Loss Good customer service / Not specified
Preferred solution Not specified

Had an Experience with Dhgate?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dhgate2014
#1216034
Hi jomodana!
Thank you for your positive review! We are looking forward in doing more business with you!
Please mark your review as resolved and send us a screenshot of this review with your login email at customer-support@dhgate.com so we can give you a $5USD coupon as a token of appreciation.
We are looking forward on your email!
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

You May Also Like

"One of the items I recently purchased arrived and I was very impressed with the quality of both products so much so that I await with anticipation my following two..." Read more
"Bought 40 BLACK fidget spinners but seller shipped 6 black and 34 mixed colours. Asked seller why and he answers: "Because WE think mix color is helpful to resell." So..." Read more
"I ordered Nouveau Merchandise as listed and was delivered Fake. I requested a refund the day I received it. I have not received a refund. Customs declarations were falsified by..." Read more
"I'm happy with the costume for this price. In reality, the color of the stripes of the suit is more yellow from the picture. Pants surprisingly well matched. The fabric..." Read more
" I tried to order a sim with bundle online but that moment showed me , site was under maintenance , then I tried to order on phone , she..." Read more
"This makes the second time my husband and i went to your KFC in Lemoore Ca 1st time our order was not complete, we live in the next town over..." Read more
"Do NOT order from this company. Their customer service is awful. I ordered a jar of their charcoal toothpaste and it got delievered 4 weeks after I placed the order...." Read more
"In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move..." Read more