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Update by user Sep 25, 2020

Thanks for contacting me ,so far I have not received any order since. I don't know what to do.

I like my items or if possible a refund. Could you please help. I try contact them by email but didn't receive any information or answers.

Help please. Kind regards Marie Panol.

Original review posted by user Aug 20, 2020

I bought a couple of months ago some good and qualify items that I have tracked, they're to have been delivered but I have not received any of the parcel, the London royal mail advice me to contact you.could you please help. Mariepanol63@***l. Com.

Kind regards.

Marie Panol.

Monetary Loss: $90.

Preferred solution: Deliver product or service ordered.

DHgate Pros: Special offers and coupons, Very good pricing policy.

DHgate Cons: No easy way to get in touch with company.

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#1913530

Hi Marie, We checked order 3195475022 was already closed since there were no disputes opened within 30 days after your order was completed. We suggest that you send a message to the seller and negotiate on a resolution.

If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they don’t agree to refund, we cannot operate for you too. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Orders” at the left side of the page.

3) Find the order number. 4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

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