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Updated by user Sep 25, 2020

Thanks for contacting me ,so far I have not received any order since. I don't know what to do.

I like my items or if possible a refund. Could you please help. I try contact them by email but didn't receive any information or answers.

Help please. Kind regards Marie Panol.

Original review posted by user Aug 20, 2020

I bought a couple of months ago some good and qualify items that I have tracked, they're to have been delivered but I have not received any of the parcel, the London royal mail advice me to contact you.could you please help. Mariepanol63@***l. Com.

Kind regards.

Marie Panol.

Monetary Loss: $90.

Preferred solution: Deliver product or service ordered.

DHgate Pros: Special offers and coupons, Very good pricing policy.

DHgate Cons: No easy way to get in touch with company.

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Nadya Qgj

Hi Marie, We checked order 3195475022 was already closed since there were no disputes opened within 30 days after your order was completed. We suggest that you send a message to the seller and negotiate on a resolution.

If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they donโ€™t agree to refund, we cannot operate for you too. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Ordersโ€ at the left side of the page.

3) Find the order number. 4) Click the link โ€œMessage Sellerโ€ at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

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