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I ordered a dress from them because I fell in love with the picture. It was going to be my wedding dress.

When I received it the color was not the same, the details were *** and there was no way that I could wear it. I tried to return it, but the seller gave me the runaround asking for more pictures and information and eventually asking me to send a picture of the zipper so that they could provide me instructions on how to use. A complete hassle and insult. I am writing reviews everywhere I can.

The actual return section of the site is glitched as you cannot click the 'browse' button to upload images, and you cannot continue without images. Never buying from a China site again and I am extremely surprised that they are not bashed all over the internet, but it appears they pay people to write fake reviews, because a lot of the good reviews I've seen were written with poor English

Product or Service Mentioned: Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $280.

Preferred solution: Full refund.

Dhgate Cons: Item recieved was not as pictured, Will not let me return it.

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Dhgate2014
#1341440

Hi!

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com

Regards,

Riane

Customer Service Center DHgate.com

Anonymous
#1340806

It has to be payed off reviews I agree. I think they even pay some people to make youtube videos for them.

Very sketchy.

They do everything they can to bait you I think. Hopefully my order doesn't turn out like yours.