Dhgate - Item was not as pictured, and cannot return due to both seller and site not being cooperative
I ordered a dress from them because I fell in love with the picture. It was going to be my wedding dress.
When I received it the color was not the same, the details were *** and there was no way that I could wear it. I tried to return it, but the seller gave me the runaround asking for more pictures and information and eventually asking me to send a picture of the zipper so that they could provide me instructions on how to use. A complete hassle and insult. I am writing reviews everywhere I can.
The actual return section of the site is glitched as you cannot click the 'browse' button to upload images, and you cannot continue without images. Never buying from a China site again and I am extremely surprised that they are not bashed all over the internet, but it appears they pay people to write fake reviews, because a lot of the good reviews I've seen were written with poor English
Product or Service Mentioned: Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $280.
Preferred solution: Full refund.
Dhgate Cons: Item recieved was not as pictured, Will not let me return it.