My order 333626637 was not received and the tracking number show that it have not arrived in the destination country . I also experience that it has been removed from my order list and it show that it was paid .
I am still waiting for the item for more than 3 months now. I have posted complaints several times to customer service but all they gave is the tracking number that have expired .
I cannot cancel the item because it show that I received it which i did not , and therefore it will not give me the option to enter in a dispute or to get a refund on the item. This is the first time that this happened with my orders from DHGate and it very upsetting
Product or Service Mentioned: Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $11.
Preferred solution: Full refund.