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I have two orders to dispute. Order #318583**** was damaged and unuseable.

I asked where i could return it for a refund. The seller said they would give me discount in the future. I do not want to buy from them again- i want a refund of $83.81.

The order was closed before it was even received so i could not dispute it online.

Order#319086**** was listed as a glass replacement for a phone. It is plastic- i cannot use it and am happy to return this one as well for a refund of $17.60

This is my second email to you - no Response

User's recommendation: Run- do not waste your money!

Monetary Loss: $102.

Preferred solution: Full refund.

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Hi Jodi. We suggest that you send a message to the seller and negotiate on a resolution.

If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you *** Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they don’t agree to refund, we cannot operate for you too. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Orders” at the left side of the page.

3) Find the order number. 4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

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