New Reviewer
3 comments
1.0

I ordered a wallet on 2 June 2021 from a seller on DHGATE. Upon receipt of the wallet, it was NOT the color I ordered and it was missing a card pocket.

I immediately opened a dispute with the seller. After my last counter offer, I logged out and logged back in a few hours later to see its status and ALL of my DHGATE account data was gone. Order history, favorites list, etc. All gone.

Tried to get in contact with customer service with no luck.

STAY AWAY from this website !!!!! Only out to get your $$$

User's recommendation: STAY AWAY !!!!!!!!!!!!!!!!!

Location: New York, New York

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#2033984

Hi Miriam B Pca, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@***.com.

#2032994

Dear Miriam, Thanks for leaving comments here to us, sorry for any inconvenience, Please contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

#2032387

Hello PissedConsumer266****, We understand how you feel when receiving the order. Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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