DHgate - I WANT MY MONEY MY MONEY BACK
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New ReviewerI purchased a dress Order NO:34694**** .these dresses are far from custom made.i gave the seller ample amount of time despite the seller no hassle return policy. well i'm now being hassled
the dress has not shipped i notified the seller in advance that i want to cancel the order and it dosent matter how soon i notified the seller the dress has not even been sshipped.
this bogus customer service rep. by the name barbie
responded. i've reported this company,and the seller to ecomsumer.gov they handle international company,and i've filled a police report and i'm going to my bank to reverse the charges
this is the seller info : dream_girl2017
its a gold and black 2017 black and gold prom dress with three dresses to choose from they will not refund your money it's a total scam
Reason of review: Bad quality.
Monetary Loss: $115.
Preferred solution: Full refund.
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Hi TalentedBactrianCamel,Please be reminded that each item on the site has its respective processing time and this is being shown on the item page to give you an estimate on when your order is going to be shipped.We checked that the seller has declined your proposal to request for a refund since they have been processing your order for 2 weeks already and you have just requested for a refund 2 days before the shipping deadline. This resulted for the seller to extend the processing time.Please wait for the seller to provide the tracking number for your shipment.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.comRegards,RianeCustomer Service CenterDHgate.com