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2 comments
2.2

I paid, but nothing has changed, I've already waited 4 days and still nothing happens. It says that the order is still open although I have transferred over 50.

Can also send you a screenshot. I want my money back.

Location: Haßfurt, Bavaria

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#2019425

Hello, Upon checking the order 333415**** got canceled before the payment was processed. Therefore, the refund will be process back to your Sofort account that could normally take 2-5 banking days.

This could take sooner depending on your bank's refund process. If you wish to place the order again, please allow our system to process your payment that could normally take 3-7 banking days via Sofort.

Once confirmed, you will be notified about it. In addition, the seller will be notified about it and will provide you the shipping information.

#2019184

Dear PissedConsumer257**** of Haßfurt, Germany, Thanks for leaving comments here to us, sorry for any inconvenience, Please contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

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