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Resolved
5 comments
3.7

Update by user May 20, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Apr 20, 2021

I have not received my orders, 1) Order #- 332075****, 2) Order #- 332181****. When will they be shipped?

User's recommendation: Check orders closely.

Preferred solution: Deliver product or service ordered.

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#2005144

Order # 332075****, was received today (4/21/2021), but I didn't receive my ear to ear closure. Order # 332181**** I have not receive yet.

Can yo tell me when I will receive this order?

My email is rosalynstokes65@***.com. Please respond!

#2005124

I purchased 2 orders, 1)Placed on 4/13,Order# 332075****(I just received this order), my ear to ear closure is not in the bag. Can I get my ear to ear closure. 2) Placed 4/16/2021, Oder # 332181****.When will I receive my ear to ear closure for order #1 and my entire order# 2?

#2005089

Hi Salina, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#2005150
@Nadya

My email is rosalynstokes65@***.com.

#2004893

Hello Salina, We understand how you feel for not finding the ordert. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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