DHgate - I have a order that I haven't received
I ordered three pair of tennis shoes for $134 and still have not received them I placed the order on May 5th my tracking number is LS 3618 7**** CN my order number is 320-286-**** can someone please contact me and let me know what's going on my phone number is 504-284-**** my mailing address is 7874 South Garnett Court Apartment D New Orleans Louisiana 70126 I would appreciate a response thank you kindly I want to hear William ballew Tina
Monetary Loss: $135.
Preferred solution: Deliver product or service ordered.
DHgate Pros: Price of the items advertised and purchased, Diversity and pricing of most products.
DHgate Cons: Waste you time.
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Hi Aquarius, We checked your order is already in dispute. If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click โMy Dhgateโ link found at the upper right side of the home page 3.Click โMy Ordersโ 4.Find the order under โDispute Ordersโ tab 5.Once you find the order, click โView Dispute Detailโ or โPending Sellerโs Agreementโ link 6.Please click โEscalate Disputeโ button or โRequest DHgate Mediationโ to proceed.