D H Ln, Turkey, NC 28393, USA
Not resolved
2.5
Details
1 comment

I did made a order at 11-28-15 ( 4 ) items for $81.28 and I paid that complete order . A month later I did receive (1) item ,satisfactory !!

two months later I did start to sent a message and texts to customer services and some times they said they made the delivery yet but other times said there are on the way .

I did made complain several times and I did not get correct answers . Now is almost a year It still the same situation ...No merchandise !!!

No my money back !! order Numbers # 5793 and 5795 Thanks Carlos Moya

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $64.

Preferred solution: other items.

Dhgate Cons: Deliberately lied.

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Dhgate2014
#1243729

Hi,

We are sorry to hear about your experience. We will help you get a resolution on this issue.

Please provide the order number so that we can check the order details and see what we can do to resolve this issue.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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