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Hi, I've been trying to reach a conclusion to my recent purchase from the seller. The product has a defect in it because the bluetooth does not seem to connect to my Samsung S7 mobile phone.

I had tried several methods in order to see and check all possible reasons at my end but after doing so, I am positively sure that the item purchased has a defect in it. My order# 252961498 (OBD2 scanner) does not connect through Bluetooth. There is a fault in the item purchased. I am a reasonable man & would be obliged if: 1- a replacement be provided to me.

2- a similar product with a better rating/quality be provided to me.

3-reimbursed accordingly. Thanks & Regards, Stephen

Product or Service Mentioned: Kingbolen Vehicle Diagnostic Device.

Reason of review: Damaged or defective.

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Worst Company ever as they don’t know what is customer service, specially Daisy and Vicky from Kingbolen, they will keep messaging to buy there product but once we need to return and get refund and return they will pretend to be deaf, no help at all