New Reviewer
2 comments

I placed an ordered through DHGate for some shoes. I logged out of the account weeks later.

When I logged back in later on that same day I no longer seen the order I placed.

They have yet responded to my email. My account says I have zero orders.

User's recommendation: Do not shop they are fraudulent.

Location: Demopolis, Alabama

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#2014439

Hi there, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

#2014253

Hello Mayco, We understand that your concern about your order. May we know if you pay the order using card?

If yes, can we have the first 6 and the last 4 digits of the card used when paying the order? So that we can find the order number and see the email address used when placing the order.

Thank you. Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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