Dhgate - I bought a set of 10 pieces specific colors and the seller sent me different items(individual) and different colors.
i bought a set of 10 pieces lipsticks specific colors and the seller sent me different items(individual) and different colors. i ask for a refund because i lost money and customers because they wanted the set and colors they ask for.
the seller sent me a totally different order.
I ask the seller for a solution and he offered $20 for compensation and I do not accept because it is hard for me to distributed the lipsticks and then he offered $50. finally dhgate mediates the situation and agree to refund me $80 now i am waiting for my refund.
Product or Service Mentioned: Anastasia Beverly Hills Lipstick.
Reason of review: Not as described/ advertised.
Preferred solution: Let the company propose a solution.
Dhgate Pros: Customer service, Diversity of products.
Dhgate Cons: Some items not as described.