Dhgate - I bought a set of 10 pieces specific colors and the seller sent me different items(individual) and different colors.

i bought a set of 10 pieces lipsticks specific colors and the seller sent me different items(individual) and different colors.i ask for a refund because i lost money and customers because they wanted the set and colors they ask for.

the seller sent me a totally different order.

I ask the seller for a solution and he offered $20 for compensation and I do not accept because it is hard for me to distributed the lipsticks and then he offered $50.finally dhgate mediates the situation and agree to refund me $80 now i am waiting for my refund.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Turnaround Time
Privacy and Data Security
Additional Fees
Billing Practices
Advertised vs Delivered
Product or Service Quality
Price Affordability
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service

  • What I liked
    • Customer service
    • Diversity of products
    • Dhgate the best
  • What I disliked
    • Some items not as described

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Product or service
Dhgate Online Order
Review category
Auctions and Internet Stores
review #902761
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