Dhgate - I bought a set of 10 pieces specific colors and the seller sent me different items(individual) and different colors.

202 of 661 Dhgate reviews

i bought a set of 10 pieces lipsticks specific colors and the seller sent me different items(individual) and different colors.i ask for a refund because i lost money and customers because they wanted the set and colors they ask for.

the seller sent me a totally different order.

I ask the seller for a solution and he offered $20 for compensation and I do not accept because it is hard for me to distributed the lipsticks and then he offered $50.finally dhgate mediates the situation and agree to refund me $80 now i am waiting for my refund.

This review is a subjective opinion of a user.
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More Review Details

Billing Practices
Customer service
Warranty
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Advertised vs Delivered
Price Affordability
Privacy and Data Security
Discounts and Special Offers
Delivery Service
Website
Turnaround Time
Product or Service Quality
Additional Fees
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  • What I liked
    • Customer service
    • Diversity of products
  • What I disliked
    • Some items not as described

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Product or service
Dhgate Online Order
Review category
Auctions and Internet Stores
review #902761
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