San Diego, California
0 comments
Not resolved

i bought a set of 10 pieces lipsticks specific colors and the seller sent me different items(individual) and different colors.i ask for a refund because i lost money and customers because they wanted the set and colors they ask for.

the seller sent me a totally different order.

I ask the seller for a solution and he offered $20 for compensation and I do not accept because it is hard for me to distributed the lipsticks and then he offered $50.finally dhgate mediates the situation and agree to refund me $80 now i am waiting for my refund.

Review about: Dhgate Online Order.

I liked: Customer service, Diversity of products.

I didn't like: Some items not as described.

Review #902761 is a subjective opinion of a user.

4.1
Exchange, Refund and Cancellation Policy
Delivery Service
Turnaround Time
Customer service
Website
Advertised vs Delivered
Billing Practices
Warranty
Additional Fees
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security
Price Affordability
Discounts and Special Offers
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Let the company propose a solution

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