DHgate - Help me
New Reviewer
1 comment
Hi
I bought 3 shoes for 144$
$Shoe price 48
The seller shipped 2 shoes
I want to restore the price of one shoe
Price 48$
Order : 36464****
Thank u
Reason of review: Order processing issue.
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Hi FretfulChameleon248, We checked that you have already completed your order and released the payment to the seller. Please open an after-sale dispute to request for a refund.
1)After logging in to your DHgate account, click "My DHgate" on the upper right corner. 2)Click "Completedโ. 3)Find the order number. 4)Click "Open an After Sale Dispute".
5)Choose the Correct Reason for dispute, refund amount, upload evidences, add description then click โSUBMITโ. โขPlease try to use a desktop computer to successfully upload the photos and submit the dispute. Your photos should be under 1mb in size.
It is preferable to use Google Chrome/Internet Explorer/Mozilla Firefox as your internet browser. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com