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I made an order on Aug 11,2020 at 17:58

Order number is 323503****. The order is still awaiting shipment meaning he/she has not sent it yet I contacted the seller and It’s been over 5 days and I would like a full refund on my order.

I made two other purchases from other sellers on the same day and one item is already here shipped by Epacket and the other one is on it’s way. There should be no reason for my order to still be awaiting shipment.

Product or Service Mentioned: Dhgate Shipping Service.

Monetary Loss: $51.

Preferred solution: Full refund.

DHgate Pros: Great selection and prices, Products and pricing.

DHgate Cons: Time of delivery, Worthless customer service no phone number.

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Hi Jediah, We checked your order is still being processed by the seller for shipment. This is estimated to be shipped on 2020-09-16 and the delivery would depend on the courier used to ship your order.

You can communicate with the seller for updates on your order. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Orders” at the left side of the page.

3) Find the order number. 4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

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