DHgate - Haven't receive this order :(
I haven't received this order yet, I've must checked the wrong box :( it was the other order that I have received, with this order #33806**** I haven't got it yet it's going to be a month I've contact the seller but yet she hasn't said anything satisfied this is a very unprofessional :( Please help and let me know of what's really going on with this order of mine, the dress is for the daughter's Prom but it's going to be late :( it's look like I have been writing the seller too many and I've been sent an emailed stated that it was shipped when I try to track it didn't go through and I emailed the seller again and yet she emailed me back with not a satisfied respond so I'm quiet upsetting with this order cause I paid for the immediate shipping and yet the other dress from a different seller sent her dress immediately and that was the order that I meant that I have received and I'm satisfied with that dress but with this order i don't know what exactly is going on :( Please advise.. Kind regards, Alan.
Reason of review: Order processing issue.
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Hi peps,
We checked this order 338066644 and the item was already delivered in SAN FRANCISCO GATEWAY, CA - HAYWARD - USA on Friday, May 26, 2017. Here is the link for the tracking result: http://www.dhl.com/en/express/tracking.html?AWB=4116905520&brand=DHL
Are you referring to a different order which you did not receive yet? Please send us the order number so that we can check the order details and see how we can assist you in getting a resolution.
Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .
Regards,
Sil Customer Service Center DHgate.com