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3 comments
5.0

Tracking# LN28316****CN claims pkg was delivered July 20th in Poway, Ca. 92064.

I called usps and they confirmed delivery of a small pkg.

My town is Fresno, Ca.

93711 and am expecting a large pkg. It has been over 30 days and I still haven't received it nor do I have a correct tracking #.

Product or Service Mentioned: Dhgate Shipping Service.

Monetary Loss: $168.

Preferred solution: I would like the guitar I bought but am afraid I'm being scammed possible so if that's the case then a full refund will suffice..

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#1910292

I did what you suggested, problem is everything I click on does not even recognize any transaction at all, except it shows something was shipped and that it was delivered July 20th in Poway, Ca. 92064. Please help me get refunded my $168.06 Thank you very much Order# 322044**** Track# LN28316****CN I've listed multiple emails I can be contacted Guitarslinginzombiekiller@***.com

#1909542

Hi Nature, We understand that you are concern about your order that you still did not received let us help you. We have confirmed here that it has been delivered to a different address.

For this case, we will help you in opening a dispute for a refund and if you want a reshipment then you can modify it once the dispute is open.

Here are the steps on how to modify the proposal: Click “My Orders” Click “Awaiting Confirm” Find the order you wish to modify/cancel refund request Click “View Return and Refund” on the right side of the order. On the Refund Page, click “Cancel Request” / “Modify Request”

#1909536

Hi Nature, We understand that you are concern about your order that you still did not received let us help you. We have confirmed here that it has been delivered to a different address.

For this case, we will help you in opening a dispute for a refund and if you want a reshipment then you can modify it once the dispute is open.

Here are the steps on how to modify the proposal: Click “My Orders” Click “Awaiting Confirm” Find the order you wish to modify/cancel refund request Click “View Return and Refund” on the right side of the order. On the Refund Page, click “Cancel Request” / “Modify Request” If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@dhgate.com Regards, Daffy Customer Service Center DHgate.com

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