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2 comments
1.0

have not received my pocketbook that I ordered in January 2021

please help they never answer emails!

thank you

User's recommendation: don't buy the product takes forever to be delivered and like the last item never showed up and no one gets back to you through emails and no phone to reach them because they are in china somewhere not worth the discount!!!!

Monetary Loss: $125.

Preferred solution: Full refund.

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#2010557

Dear catherine, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

#2010281

Hello catherine r, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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