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This is my first purchase with DH Gate... My first wholesale handbag order was "shipped" and I spent roughly 500$ bucks...

the next day, I placed another order since the handbags were so cheap... that order was cancelled after the seller account was frozen.... Fast forward... I placed 6 small wholesale orders of 10 products each- I am currently awaiting those...

I attempted to order more cheap handbags from another seller- 1st order says shipped and so I went ahead and placed a second Order last night- now the second handbag seller account is also frozen... what's going on? My orders are between 200-500$ each... DH Gate DID refund the first two purse orders promptly to my credit card...

But since this has happened a second time with another purse seller- I'm scared! I know DH Gate will refund but it really sucks when a single mom is trying to make some side money and I get screwed. I'm in the United States. I suppose I will find a handbag wholesaler here in the states through salehoo....

I will wait for a month before I make a harsh judgement on DH Gate, but seriously will not spend my hard earned money on sellers who are wasting MY time. Refund or not, I still have to pay my bills.

Reason of review: Return, Exchange or Cancellation Policy.

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Dhgate2014
#1327404

Hi there!

Please send us your order number so that we can check the details and provide further assistance.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com​