4.6
Details
Poster decreased review rating.
2 comments

Update by user Sep 11, 2017

Seller made replacement agreement.

Original review posted by user Sep 11, 2017

Recently made an order for 6 custom sport jerseys. The seller was very polite and helpful throughout the entire process, before, during and after order.

Order arrived a bit later than the "Guaranteed" time given, but considering the recent storm weather, very understandable. 5 of the 6 jerseys were perfect in everyway, couldn't be happier with them. 1 custom jersey however, although also great quality, was missing several details (eg. patch, embroidered logo, tags).

I contacted the seller regarding the issue and provided photo evidence.

The seller apologized and offered to re-send a new jersey, free of charge!!! Very professional, will be doing a lot more business in the future.

Reason of review: Good customer service.

Dhgate Pros: Customer services, Quality products, Affordable price.

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Anonymous
#1735677

yes

Dhgate2014
#1368641

Hi DownEastCaper!

Thank you for your continued patronage! We are looking forward in doing more business.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Riane

Customer Service Center DHgate