I placed order #334589437 and the seller sent me a tracking #.I checked the tracking # several times and it could not me found on EMS system. I contacted the seller who told me it was sent and to be patient After 2 weeks I contacted customer service who contacted the seller and the next day I again contacted the seller who advised that my order was picked that day .
I was very happy with the customer service representative for their assistance in getting my order shipped out after the 2 week delay.
I received my order but one of the jerseys was wrong. I contacted the seller who was sorry and advised that my jersey was out of stock but agreed to give a partial refund.Thank you from Ken
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
Dhgate Pros: Great customer service.