I tried ordering an item from a seller a few months ago but my payment wouldn't work. After I contacted a DhGate member and he walked me through several steps on how to fix the problem.
It still wouldn't work. Then he helped me to try a few other things and finally my card got accepted and the payment went through. The process was very simple and well explained. The communication was top as well as i didn't have to wait too long for a response and it was efficient.
This was one of the best communication things I have had in a while. It was very quick and fast without any irritation involved.
Reason of review: Good customer service.