Not resolved

slow shipment but great products . very cheap and if something goes wrong u at least get your money back after some hard work.

It isn't too bad because if u pay with PayPal u are definitely getting your money back, at least the losses u make aren't that big if it isn't possible for you to get any money back, I used a lot of websites like aliexpress, ioffer, heavengifts, fasttech and cigabuy.

they are all nice but this is definitely my favourite, however watch what u buy, if it is anything over 22 dollars in Europe there is a. big chance u will have to pay income costs when using a premium shipment service like Ems or dhl shipment.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: shipping takes well over 2 weeks.

Monetary Loss: $5.

Preferred solution: Price reduction.

Dhgate Pros: Products, Good price, Effort made to fix problems.

Dhgate Cons: Old website layout, Slow shipping or expensive express shipping, Refund issues, Poor english.

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Hi EligosNL!

Thank you for your feedback! Regarding your concern, you can directly communicate with the seller about the shipping options.

Also, you can choose a faster courier and pay for a fee for DHL, UPS or Fedex.

If you have any other question, please do not hesitate to contact us through the following link:

Or send email to:


Riane Customer Service Center


Hi EligosNL!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru:



Customer Service Center