Not resolved
1.2
Details
1 comment

My order is 280332880. I orderred a LCD light.

They shipped a cheap dc converter.

Emailed dhgate. Never got any reply

Product or Service Mentioned: Lights.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Dhgate2014
#1461844

Hihoavu32,Please open a dispute for your order to request for a refund.Here's how you can open a dispute for your order:1) Click "My DHgate " on the upper right corner of the page.2) Click “Awaiting Confirm".3) Find the Order number and click the link "Return&Refund" at the right side of the order.4) Select the correct reason for dispute, evidences, preferred proposal then click CONTINUE.5. Once you finalize your proposal, click SUBMIT.If you are using the APP or mobile version, please find your order under "Shipped". Click on the Order Details and then find "Return & Refund" link.If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.comRegards,RianeCustomer Service CenterDHgate.com