Not resolved

Ordeted a phone from one of their sellers that turned out to be a fake copy of Samsung S8+ that does not work. Didn't mind a generic phone as long as it worked and DHG gave one day to send videos and still did not accept them and closed the dispute. Never received good results and will never order expensive items from them again because they DO NOT HAVE A MONEY BACK GUARANTEE, as all other companies

Product or Service Mentioned: Cell Phone.

Reason of review: Damaged or defective.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Similar thing happened to me. Dhgate is a scam.



Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: or send email to:



Customer Service Center


I have already done this.I totally agree, DHGate is a site full of thieves.They will always side with the sellers, because they take a percentage of the sale.

The higher the price paid by poor unsuspecting buyers, like ourselves. The more money DHGate make.

Do not buy from this site unless you want to throw your money away.Seller hk 2008 watch is a *** artist.

Dhgate Reviews

  1. 454 reviews
  2. 211 reviews
  3. 163 reviews
  4. 352 reviews
  5. 656 reviews
Dhgate reviews