4.8
Details
1 comment

I am a DHgate Level 3 client and i am very impressed with the service here. I have actually just done an order of a watch.

I have only had two incidences where the product never came and i was refunded and then where the products were fake and i was refunded as well, that has happened just twice and other than that i have had a wonderful experience, quick response and good constant communication. I also reached out to the customer care who helped me out immediately and actually recommended other products and stores. I am also impressed at the recommendations related to the products i have purchased that the suggestions keep bringing to my page.

I have actually ordered for a number of friends and other relatives. Keep the good work

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Good customer service.

Dhgate Cons: Delay in seller serponse.

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Dhgate2014
#1335401

Hi kizak777,

Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  

Regards,

Sil

Customer Service Center DHgate.com

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