I have been on Dhgate for around 2 year and never had bad customer care, they are always helpful if things go wrong which they do sometimes. The only down side is some sellers.
If you are thinking of ordering you would be better off emailing the seller first as i have found that if you want a certain colour of item they don't always send it to you if you just leave a message when making payment. So send an email first to check they have what your looking for or require this way they have no excuse if they get it wrong also remember in most case's you have to pay the return post.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
Dhgate Pros: Good prices, Prices.
Dhgate Cons: Can not purchase less the 50 on most items i buy, Not always what you ask for.