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I never receive my order heres my order number 318067****

Product or Service Mentioned: Dhgate Shipping Service.

Preferred solution: Deliver product or service ordered.

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#1831615

Hi Mickle, There are delays of shipment during the Chinese New Year season and on top of that, affected by the novel coronavirus in Wuhan, our government announced it has delayed resumption of work to control the spread of the coronavirus, most of the sellers cannot return back to work and ship the item of your order in time and get things back to normal soon. It might cause some delays for the shipment of your order and the reply from the seller.

Your order is still being processed by the seller for shipment.

This will be sent out on 2020-03-09 and the delivery would depend on the courier used for shipment. We hope you can understand and are willing to wait for more days.

#1831219

I placed an order in DECEMBER 2019 and no tracking or communication from the seller who is (hihir1219) I ordered 2 handbags which were NEVER to be seen, Seller does NOT exist on the site, DHGATE have totally ignored me to date 19/02/20... Sellers open and close shops on DHGATE as did this seller who is a scammer..

DHGATE did say I would get a refund by 17th of February and nothing has been done plus still waiting, They hold on to your money hoping you will not bother, I had a message on Facebook saying I would get a refund saying "The shipping deadline of your order is February 17th, so please wait for that and if the seller failed to ship the order, then refund will be processed". This is by staff at DHGATE.COM, Since this I have been ignored by customer service at DHGATE , Which is a disgrace as they keep putting the shipping date forward ... NOW TO MARCH.. FROM DECEMBER!!

I checked and you guessed right shipping has moved again to MARCH!! SELLER DOES NOT EXIST!!! HIHIR1219 CLOSED HIS SHOP on DHGATE .COM and this company thinks this is acceptable!! SELLERS DO NOT HOLD YOUR FUNDS ..

DHGATE holds the funds... and pushes dates forward for shipping!! There will be NO shipping from this seller as he does NOT EXIST!! DIANE *** is the CEO of this scam company and that is why she is a MILLIONAIRE!!

She scams you!! Along with her scam staff.. I WANT MY MOEY BACK ASAP AS STATED BY YOUR SHAFF on FACEBOOK.. TRADING SDANDARDS WILL BE NOTIFIED ABOUT THIS COMPANY..

I had to put 1 star to allow this on here , BUT you deserve NO STAR RATING. ISSUE MY REFUND ASAP

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