Goods ordered on 31st August and shipping number issued on 5th September. Number not recognised on any shipping company and no goods after 5 weeks.
Dispute raised but no action and advised to request mediation though you cannot do this if the seller has not responded to your request. Do not deal with this company as the customer service works for sellers not customers.
Please note you cannot post feedback on sellers unless you register the goods as received so positive feedback is rather meaningless. Instead I suggest that you post feedback on their facebook page (DHGate) to try to help others not to be robbed by this company.
Product or Service Mentioned: Dhgate Shipping Service.