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All 3 products I have ordered from DHGATE have proven to be a scam fake tracking IDs where the seller uses the tracking ID of someone elses parcel also going to NZ.
All 3 parcels have been addressed to other people, and delivered to other addresses far from us.
You already refunded one parcel, please can the other 2 be refunded urgently as this scam has put me to immense work and financial pressure. The 2 sellers are already well known to you from other complaints by other people.
User's recommendation: Avoid like the plague.
Monetary Loss: $300.
Preferred solution: Full refund.
DHgate Cons: Dispute resolution, Lack of control over vendors, Supplier not getting back to me after query.