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2 comments

Is there no way to take action against fraudulent sellers?

User's recommendation: Seller No Reply and No Respond.

Product or Service Mentioned: Dhgate Profile.

Monetary Loss: $460.

Preferred solution: Deliver product or service ordered.

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#1872774

Hi Marn, We checked your orders are already in dispute. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

#1873667
@Nadya

Thank For your reply

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