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order no 343583124 i placed order on 9th November 2017 with 100$ coupon on 110$ minimum order value order was canceled as payment verification failed and coupon refunded as seller:null coupon instead of DHCoupon so that i can not apply it to any where because there will not be any seller whose store id is null such a great move to make fool your customer with fake scheme. even customer service is not able to understand what problem i am facing they are just giving silly answers may be they don't know what is the problem or may be they are instructed to reply in that manner so customer will not argue related to this issue of fake scheme.

and one more thing that coupon is not even applicable on same seller. fake fake fake dhgate

Product or Service Mentioned: Dhgate Coupon.

Reason of review: fake 11.11 scheme fake 100$ coupon.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Dhgate Cons: Bad service, Compensation issues, Fake 11 11 offer.

  • Fake Deal
  • Bad Servcie
  • Fake Coupon
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Anonymous
#1641423

Thanks for sharing useful information! I recently bought Bluetooth headsets for my daddy by practicing coupons from dealhack.

Dhgate2014
#1392206

Hi dc_trading,

We checked it here that you have already applied the coupon for order 343803435 however, the payment is not confirmed. Please check this on your end.

For the verification, here are the possible reasons:

1. All credit cards that have been used for the first time in the website.

2. Credit cards that do not match the account holder's name.

3. Shipping address of the account holder does not match with the billing address on the card.

4. There are some inconsistent information submitted during the payment process that did not match the credit card information.

5. Orders with large amount 6.Multiple Payment failures If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com