I have placed several orders with DH Gate. When the rare problem occurs, their customer service has always been excellent and resolutions are made quickly.
On one recent occasion, a tracking number indicated that a package would contain two orders. When it arrived, only one order was included.
When I was unable to resolve the issue after some lengthy discussion with the seller, DH gate acted as the arbitrator and handled it appropriately and effectively. I have always been very happy with their service and will continue to order from them in the future and I would not hesitate to recommend them to friends and family, as well.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
Dhgate Pros: Trustworthy mediators between myself and foriegn sellers.