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I bought a fake product and i was refunded only by 7.99 Dollars of a purchase of 50. However the seller says there that her product is a copy, which is not clearly informed about that.

One of the photos shows clearly a sticker saying that its original from shills brand. None of them came with that sticker and none of the masks came sealed, which i think in terms of hygiene it isn't ok. Dissapointed. However i ordered again from another seller, now knowing that it is a fake product.

the good thing is that arrived very quickly, although took for them to dispatch almost 5 days. *I bought a fake product and i was refunded only by 7.99 Dollars of a purchase of 50. However the seller says there that her product is a copy, which is not clearly informed about that. One of the photos shows clearly a sticker saying that its original from shills brand.

None of them came with that sticker and none of the masks came sealed, which i think in terms of hygiene it isn't ok. Dissapointed.

However i ordered again from another seller, now knowing that it is a fake product. the good thing is that arrived very quickly, although took for them to dispatch almost 5 days.

Product or Service Mentioned: Shills Beauty Black Mask Face Mask.

Reason of review: Not as described/ advertised.

Monetary Loss: $50.

Preferred solution: Full refund.

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Dhgate2014
#1331286

Hi,

We are sorry to hear about your experience. Please provide the order number pertaining to this issue so that we can check the order details and see how we can assist you in resolving this issue.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com