I primarily order through DHgate for a lot of my products that I offer my customers. I have a had great experience with this company on answering questions regarding items, fixing issues with orders, returning money on items not received and personally calling to resolve issues.
I do thoroughly research the sellers I choose to purchase items from. I ask a lot of questions. I have not dealt with a seller yet who hasn't answered my questions or help guide me through a process through communication.
I look forward to continuing to build my company with the product their sellers offer. Again, I have had a great experience with this company and will continue to do business with them.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
Dhgate Pros: Price, Customer service, Guaranteed seller.
Dhgate Cons: Delay in shipping, Fake tracking number.