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Additional Fees
Advertised vs Delivered
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Turnaround Time
1 comment

I love DH gate.Are they perfect - nope - I have had a few issues but I have a smaller percentage of issues with DH Gate than eBay sellers.

What I love is that DH Gate hold your payment till you acknowledge receipt. The few problems I have had - have all been resolved in time. TIME is the factor. If you are in a hurry this is not the place to shop.

My orders take 3 weeks to arrive - sometimes 4. Worth the savings to me.

But you can pay extra for fast shipping if you like, but I am fine with slow boat....great company in my experience although sellers are inconsistent - read lots of reviews to find the good ones...

Review about: Dhgate Customer Care.

Reason of review: Good customer service.


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Hi osworth!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from

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